Frequently asked questions

It is a method of fundraising mediated by an online platform, where people with an idea can raise money for their project from individuals investors. The basic idea of crowdfunding is that money is invested from one person to another. Crowdfunding can take many forms: 
Reward-based - investing for a non-monetary reward (goods or services);
Donation-based - investing for no reward, for an emotion;
Equity-based - investing in exchange for an ownership stake (shares, real estate);
Lending-based - investing in a loan in order to recover the investment with the interest.

To close your account you please contact us at support@profitus.lt

The most common reasons why identity verification fails are related to:

1. Photo quality – the photo may be too dark, blurry, or the face/document is not clearly visible.
2. Mismatched data – the contact or personal details provided during registration do not match those in the official document. For example, the first or last name is entered without Lithuanian characters.

To ensure a smooth identity verification process, we recommend:

• Use a mobile phone – as the device’s camera usually provides better photo quality.
• Ensure proper photo quality – the image should be sharp, well-lit, without shadows or blurriness.
• Make sure the document is clearly visible – all parts of it must be captured, not distorted, and without reflections.
• Remove any foreign objects or people from the background – only you and your document should be visible in the photo.
• Enter your personal details accurately during registration – write your first and last name with all Lithuanian characters, exactly as shown in your document.

By following these recommendations, you will significantly increase the likelihood of successful identity verification.

On the Profitus platform, you can invest in business loans, real estate development loans or property rental loans with real estate mortgages starting from €100. You can find out more about your investment options by creating an account and logging in to the self-service.

Both individuals and legal entities can invest on the platform. There are no age restrictions on the platform either, but the user must have a bank account, which limits the investment opportunities for minors. Different banks have different rules for opening bank accounts to minors - please reach out to a bank that you want to use regarding more information on the matter.

There are no platform usage or account administration fees for the investor, but there is a transfer of claim fee if you want to sell your investment on the secondary market.

Profitus does not provide information and/or advice on tax matters and we recommend that you contact the State Tax Inspectorate (STI) directly for any questions relating to tax liability.

If you forget your password, you'll have to create a new one. You can do this using this link: https://ss.profitus.lt/reset-password

Once you have entered your email address, you will receive an email with further instructions on how to change your password.

Full details of our data and privacy policies can be found here.

You can create an account by clicking on the "Register" button in the right-hand corner of the page and filling in a short registration form. You will also be asked to complete a knowledge and experience test to help identify your level of knowledge as an investor. Don't forget to identify yourself - only after completing the identification process will you be able to see detailed funding information for each newly announced project.

The Bank of Lithuania supervises all activities of the Profitus platform operator. Profitus as a platform operator is also included in the public list of crowdfunding platform operators and operates in accordance with the Law on Crowdfunding and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

There are two ways to top-up your wallet, neither of which requires you to add a bank card to your account. You can either top up your account by wire transfer or by entering your account details on our payment partner's page, which will transfer your money directly to your Profitus account.

There are no age restrictions on the platform, however, you must have a bank account, therefore minors' investment options are limited. Transfers can only be made from the Profitus account holder's bank account, which means that parents cannot top up their child's wallet from their own account. Different banks have different rules for opening bank accounts to minors - please reach out to a bank that you want to use regarding more information on the matter.

If the client is an individual under the age of 18, the legal representatives of such a person must submit the required documents remotely (signed by both representatives with e-signatures) or come to Profitus' head office at Lvivo g. 101, Vilnius. Regarding the specific details of the process or to set up a meeting, please contact us at support@Profitus.lt

2FA (two-factor authentication) adds an extra layer of protection to your account and funds. Even if your password were leaked, guessed, or obtained through a phishing attack, it would not be possible to log in without additional verification.

Why is this especially important on the PROFITUS platform?

• Financial protection. Sensitive data is stored in the account and financial transactions are performed – a password alone is not sufficient to protect this data.

• Additional security step. Logging in or performing important actions requires an extra code (from an authentication app or via SMS).

• Protection against unauthorized actions. 2FA helps prevent account data changes or unauthorized investment and withdrawal transactions.

• Market standard. Strong authentication is a security standard and best practice in the financial sector.

You can find instructions on how to link your account with an authentication app here.
You can find instructions on how to authenticate via SMS here.